FAQs

  • What is the potential turnaround time for graphics & visuals?

    The turnaround time can take 1 and 1/2 weeks maximum to complete.

  • Can I pay an additional fee to expedite my turn around time?

    Yes. This is feature only applies to Photoshoot images. The fastest turn around can be under 24 hours, depending on the number of images that require editing, while the longest can take up to 72 hours.

  • Can I get a refund?

    No. Refunds are not permitted for services fully paid upfront, such as “Graphic/Visual Designs”. You only have the option to opt out of paying the remaining balance of a deposit for “Consultation” and “Photography” services.

  • Do you film music videos?

    No. I specialize in creative directing video shoots. I only film short videos. This includes content videos and commercials.

  • Can I add a video to my booking site?

    No. Booking sites only have the ability to add still images and other graphic designs. Videos can only be implemented into "web"sites.

  • Do you provide revamping & editing for projects that you did not initially service?

    Yes. For website services, you can choose to purchase individual “blocks” you wish to update rather than the entire site. Regarding photos, there will be a separate pricing structure depending on the extent of editing needed.